Xceptor, the intelligent automation platform for financial markets, today announced the appointment of Strath Lanyon as its new Chief Client Success Officer (CCSO), effective April 15. Lanyon’s appointment to this newly created role underscores Xceptor's commitment to driving client success and delivering excellent client experiences across its global operations.
Lanyon will have responsibility for the complete post-sale client journey to drive adoption, satisfaction, and retention. Reporting into CEO Michiel Verhoeven, Lanyon will join the Xceptor Executive Leadership Team and Board, while partnering with the rest of the business to elevate the company’s client engagement.
With close to two decades of leadership experience in the financial technology sector, Lanyon brings an impressive track record of fostering sustainable growth, leading transformational change, and building strong client and partner relationships. Before joining Xceptor, he held senior roles in Adenza and Calypso Technology, and was instrumental in scaling Adenza's cloud services division.
"The creation of the CCSO role reflects our dedication to client centricity"
said Michiel Verhoeven, CEO of Xceptor.
"Strath's deep industry knowledge and proven track record, coupled with his commitment to client success, makes him the ideal leader to drive our client charter. We are excited to have him on board and look forward to the positive impact his leadership will bring to our clients and Xceptor."
"I am delighted to join Xceptor and play a key role in strengthening our client relationships and success strategies. "
said Strath Lanyon, CCSO of Xceptor.
"The financial services landscape is evolving at an unprecedented pace so it is essential that Xceptor's clients are able to leverage our technology to solve complex challenges, and that they see our commitment as valued partners to achieving their business performance and growth objectives."