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The onboarding process necessitated reworking previous administrator's data, relying heavily on Excel formulas, v-lookups, and mappings.
It required a high level of manual intervention which led to keying errors.
The process depended on specialists and contractors for successful onboarding.
High operational and maintenance costs were incurred with each process, representing a recurring sunk cost.
Onboarding funds required reworking the previous administrator’s data, relying on Excel formulas, v-lookups and mappings.
There were high levels of keying errors because of the amount of manual intervention.
A strong reliance on specialists and contractors to get them through the onboarding process.
High cost to run and maintain each process, which was a sunk cost each time.
Xceptor allows us to significantly reduce the time and risk inherent in the migration processes and take on more complex work. We can now focus on growing our business pipeline and take on additional funds.
